The ground rules for using this site, booking a call, and working with us. Written to be read rather than skipped.
Last updated 24 August 2026
By using this website or booking a consultation through it, you agree to the terms set out on this page. If you do not agree with them, please do not use the site.
These terms cover the website and our initial conversations. They do not replace a signed agreement for paid work.
This site describes the kind of work Fidora Studio does. It is a description of our services, not an offer capable of acceptance, and nothing on it creates a contract on its own.
We may change, add to or remove anything on the site at any time, including service descriptions and indicative pricing.
Paid work is always governed by a separate written agreement or statement of work. That document sets the scope, the deliverables, the timeline, the fees and anything specific to your project.
Where a signed agreement conflicts with anything on this page, the signed agreement wins.
Consultations are free and carry no obligation on either side. Please book only a slot you intend to attend, and cancel or reschedule if your plans change so the time can go to someone else.
We may decline or end an engagement where the work falls outside what we do, where we cannot do it well, or where we believe it would be used unlawfully.
Projects depend on timely access to the information, accounts, approvals and people the work requires. Where those are delayed, timelines move accordingly.
You are responsible for the accuracy of the material you give us, and for holding the rights to any content, data or assets you ask us to use.
Fees, payment schedules and any ongoing charges are set in the relevant statement of work. Unless that document says otherwise, invoices are payable within the period it states.
Third-party costs such as advertising spend, platform subscriptions, domain fees and usage-based charges are yours and are billed to your own accounts wherever practical.
On full payment, the deliverables built specifically for you are yours, together with the documentation needed to run them.
We keep ownership of the general tools, libraries, patterns and know-how we bring to the work and reuse across clients. Nothing in an engagement stops us from applying that experience elsewhere.
The content, design and code of this website remain ours.
Much of what we build connects services operated by other companies, including scheduling, messaging, payment, hosting, CRM and AI providers. Your use of those services is governed by their terms, and their pricing and availability are set by them.
We are not responsible for a third party changing its interface, pricing or terms, or for interruptions in its service. Where that happens we will tell you and set out the options.
Any performance figures shown on this site are illustrative and are labelled as such. They describe what systems of this kind can do under favourable conditions, not what your business will achieve.
Results depend on your market, your pricing, your capacity and how your team works the opportunities a system creates. We do not guarantee particular revenue, lead volume, ranking, response time or savings, and you should not treat anything on this site as such a guarantee.
Information you share with us about your business is treated as confidential and is used only to assess, quote for and carry out the work. We are happy to sign a mutual non-disclosure agreement before detailed conversations.
We will not name you publicly as a client, or describe work done for you, without your permission.
The website is provided as it stands. We do not warrant that it will be uninterrupted, error-free, or that it will meet any particular requirement.
Warranties covering delivered work, where they exist, are set out in the relevant statement of work.
To the extent the law allows, Fidora Studio is not liable for indirect or consequential loss, including lost profits, lost revenue, lost data or business interruption, arising from use of this website or from an engagement.
Where liability cannot be excluded, it is limited to the amount you paid us for the work the claim relates to. Nothing here limits liability for anything that cannot lawfully be limited.
Either side may end an engagement in the manner the statement of work describes. On termination you pay for work completed and for commitments already made on your behalf, and we hand over the deliverables produced to that point.
Where we hold credentials or infrastructure on your behalf, we will transfer them to you promptly.
These terms are governed by the laws of the jurisdiction in which Fidora Studio is established, and disputes are subject to the courts of that jurisdiction unless a signed agreement specifies otherwise.
We may revise these terms from time to time. The version published here is the one that applies, and the date above shows when it last changed. Continued use of the site after a change means you accept the revised terms.
Questions about these terms can be raised through the contact section of this site.
